Shipping and policy

ShippingShipping is not included in the price of our gift boxes. Rates are calculated at checkout based on package size, weight, and destination.We currently ship within the United States. If you need international shipping, please contact us directly for options.Once your order ships, you’ll receive a tracking number via email so you can follow its journey.Please allow additional time during peak holiday seasons, as carriers may experience delays outside of our control.Returns & ExchangesEach Vessel & Vine gift box is carefully curated, and because of the personalized nature of our products, all sales are final.If your order arrives damaged, incomplete, or incorrect, please reach out to us within 7 days of delivery. We’ll make it right with a replacement or appropriate resolution.To report an issue, contact us at joe@vesselandvineparcelco.com with your order number and photos if applicable.